Newmarket Holidays, England
Hello, I would like to let you know what a great holiday my wife and I had
in Moscow and St Petersburg recently in your recent November trip.
Everything was perfectly timed. The meet in Moscow was spot on with the guide waiting at the arrival
gate in full view so there was no frenzied searching. Transfers were seamless and the hotels in both
locations were comfortable and modern with all the facilities that you could want and all staff were very
friendly and helpful.
Guides were excellent. Both were extremely well informed and went out of their way to answer any
question that was thrown at them.
The transfer from Moscow to St Petersburg was so easy with Porters having been organised beforehand
to take care of the luggage at both stations. An Excellent train Journey on a clean comfortable and
All the excursions were excellent and the coaches and drivers were very good. At no time was there ever
that call for tips for the drivers etc.
Special mention has to go to the Folk show in St Petersburg held at the Palace with the fabulous meal
afterwards. It was like going back in time. Really the highlight of the Trip.
So a big thank you Newmarket Holiday. We have never felt the need to write comments about a holiday
with anyone before but we couldn't not this time.
We would certainly use you again. Many thanks and best wishes for a successful and prosperous 2018.
Peter & Elaine Reseigh
AZ Tour Agency, New Zealand
Vladivostok – Irkutsk – Ulan-Ude – Krasnoyarsk – Kazan – Moscow – Golden Ring – Moscow – St. Petersburg
Michael, Hello! all the tour was over all very happy. Changed opinion about Russia in a good way. A big thanks to you from a group for an organized tour.
Thanks again, nice to meet you, hope to continue cooperation.
Insider-Tour, Robyn Grayson, USA
My tour in Moscow was also excellent. Zoya ( ? Spelling) was also a wealth of knowledge and gave me a very good two days seeing Moscow.
I am very pleased I made the trip to Russia as I had considered pulling out when Susan had to cancel. I was very nervous about doing the trip alone. It was with the help of your guides, particularly Marina, who put me at ease and also the fact I was staying at very good hotels in good locations. You have an amazing country with so much to see and do.
I would always highly recommend that anyone travelling to Russia used Insider Tours to ensure they got the most out of it.
Thank you once again,
Rotem, Yeadimtravel, Israel
How are you?
Barnea couple is back home. They just called us to say thank you and that they had the best tour ever!
So, want to say thank you as well for your support!
Hope for mutual cooperation in the future for this kind of FIT's.
Thanks a lot,
Kensington tours LeAnne, USA
We're having a glorious time in Russia! Our tour guides have been professional and knowledgeable, as well as warm and interesting. We would recommend both Oksana and Irina highly. Our itinerary has been the perfect mix of guided tours and time to wander on our own. I remarked to my husband today that the locations of our hotels have allowed us to explore Moscow and St. Petersburg safely.
Thanks again for all your help!
WinskoopToere, South Africa
We are safely back in South Africa.
I gives me great pleasure to inform you that there is not one tour member who is not extremely satisfied with the tour you designed and organised for our group!
We all enjoyed the program tremendously, and the good guides you used made this tour very special!
Russia is such an interesting country. Moscow is really great, and the Golden Ring cities with Tver and Novgorod (and especially Sergev Posad! ) were wonderful! I am so grateful that you assisted me to go there! And then St Petersburg - the most beautiful city in the world!! We enjoyed it so much! So much art, so much beauty - everywhere! And here Tanya did such a good job! We think she is the best guide in the world! And then she has such good humor as well!
From the bottom of our hearts we thank you for these wonderful days. Thanks also for the upgrade of the hotels in Moscow and St Petersburg - we loved the hotels. (And even in Suzdal - I am still looking for the wooden huts... !!!) Our hotel was of course much better than any hut...
We loved the lunch in Vladimir as well as the first night's dinner in St Petersburg. Thank you so much.
Hope you received the African mask I sent with our guide.
My next tour in 2018
I want to bring another group in August 2018. Almost the same itinerary. 7 - 17 August 2018 (possibly with an annex from 17 - 19 to Valaam)
I will send you my proposal for the program - I want to leave out a few places to give the group more free time, especially in Moscow. And perhaps we can try to offer a postlude (as an extra) to Valaam - only to the people who are willing to pay extra. Tanya also said it is a very special place. (I will prepare the proposal in July and send it to you, so that you have it when you get time to look at it...)
I do not want to wait to long to finalise the tour, because everybody is going to enquire about next year's Russia tour now, and I must get it on our web page ASAP. But if it almost stays the same, you could give me the green light and I can start marketing.
Michael, a warm thank you again to you!
Students CIEE, USA
The students are now settled in at MGIMO and I have a minute to give you some feedback on our stay at Holiday Inn Sokolniki and city excursion.
Regarding the hotel: the students and I found the rooms comfortable and clean. The staff was very pleasant and accessible. They provided registrations with no errors or reminders (often this is a problem at hotels). The conference room was a good size and had the equipment we needed. Staff provided support with IT issues.
Regarding food: the breakfast buffet offers a nice selection. Students always enjoy it. The one complaint (and it's not really a complaint, just a reminder to myself), the food at dinner is very generic. It is not bad, but it is not unique. For the price I think we can do better at another restaurant.
Regarding the city bus tour: Gennady did an excellent job of giving student the right amount of information and orienting them to the city. We made several stops -- at the Ukraine hotel to see the Panorama (this was new for me and very interesting), at Novodevichy Convent, at MGU, and at Red Square. It was a fabulous start to the student's year in Moscow. We are looking forward to the tour of the Kremlin with him on Sunday.
Regarding the drivers for both the bus tour and our transfer to MGIMO: no complaints, they were polite and drove safely.
Thank you for your help organizing this very successful event!
Cheers, Jennifer , USA
Thank you for organising my booking so efficiently. I appreciated the prompt replies while we were corresponding.
Alex & Katia was very helpful and friendly.
I will recommend your service to any colleagues who may be of need of your services in Russia.
Dennis (VOYAGES SAIGON, Inc.), USA
Dear Michael First of all, I would like to thank you for an excellent services you and Tari Tours have provided through out the whole itinerary in Russia last month. I truly appreciate it.
I really like the great location of our Marriott Royal Aurora hotel in Moscow, my whole group enjoyed it so much during the Moscow's holiday week. Please kindly book the same hotel for all our Russia tours in the future.
My next Russia tour in 2017 will start from Thursday 24 August (arriving Moscow) and end Wednesday 06 September (leaving St Petersburg for Helsinki).
I'm very optimistic about our 2017 group since I have received many requests from new and repeated clients already. I only wait to receive your quotations. I do hope you will keep the same prices to help me get a larger group next year. Please try your very best to help me Michael!
Again, thanks for everything you've done for all my groups to Russia.
Mr Jager, South Africa
Everything was outstanding Mister Michael,
I'm in love with Russia, Moscow, the cruise, St. Petersburg....
The food the beer, the museums, the church's, the river, the people, the hotels, the help that I got from people when I need help (on the Metro's)....
WOW, I will definitely recommend it to my friends and colleagues.
Robert Ranndal, USA
Hi Michael, Yes everything is good and will be worked out ; that's why I said not a major issue. We can work out details as things go along; this is after the fact. Please express my deepest thanks to all involved and to the Sokol Aircraft works and Personnel for making a life long dream possible. If you can get me an email address to the factory works council to express my thanks to the hourly worker that produce the plane I would be most thankful. Thank you
Smita and Rashmita, India
We have just got back from our holiday in Russia and we
would like to thank you and your company for the lovely
holiday we had .
Everything was organised so well and all the guides were
lovely. This helped us to have a great holiday.
We really liked all the sights and experiences in Moscow and
St . Petersburg .
We will definitely be recommending Tari tour to our friends.
Thank you once again .
Barbara Jenkins , USA
One thing, the hotel in Moscow, was great and fabulous hotel. The St. Petersburg hotel staff was great, but I don't think it was up to the same par as the one in Moscow. The volume on the television would only go up to 15 (that was like next to nothing, could barely hear it) They did have English language channels, but it was hard to hear. The only other thing was that there was not a chair to sit in, just a desk chair, but not good for sitting and reading. Altogether the trip was wonderful and I was very very pleased with all the tour guides, drivers, transfers. The Moscow tour guide was a 10+, just wonderful, very knowledgeable, really good discussions about Russian, politics culture, etc. St Petersburg guide is a 10, maybe not as knowledgeable as the Moscow tour guide, but very very helpful and enthusiastic about making sure we got to customize the trip.
Larry Dee, USA
The accomodations were wonderful, and close to many of the things we wanted to see. The guides were quite helpful, and had answers for all our questions about the sites. Zoya handled the several unscheduled closings and re-openings with an insider's knowledge of how tourism works in Moscow, so we missed nothing. Victoria, in St. Petersburg, showed us many interesting outdoor sites and churches (walking and by car) during the periods between our timed tickets. She took us to good lunch places and helped me find the only souvenir I wanted - a particular style of amber pendant. She suggested, and made reservations for, good dinner places near our hotel, making our trip even easier. She escorted us to and back from the two evening performances; long days for her. she was a real gem. We also appreciated that the ballet tickets Kensington purchased through Russian cohorts were much cheaper than the prices listed on the ballet websites for the excellent seats we received. I asked about the Mariinsky Ballet on December 2. On April 6, I was offered the Bolshoi and the Mikhailovsky, plus a great folkloric show, all of which we immediately purchased, since there was no website information for the summer Mariinsky schedule. I later found out that the Mariinsky summer tickets went on sale in April, but sold out quickly. However, the ballet was the only, very minor, hitch in what was a glorious trip of a lifetime. All in all the trip exceeded our expectations, from planning to execution.
Shere Leonard , USA
I was very pleased with the organization of our trip to St. Petersburg, Berline and Amsterdam. Hotels in St. Petersburg were lovely. The room in Amsterdam was a bit small. The guides were good. We particularly enjoyed our guide in St. Petersburg, Tanya!! She is a bright woman and knows her history.
Sean Timothy Kelly, USA
Boris, thanks much for your warm hospitality. I very much enjoyed the journey. You, Olesya, Evgeniya, and others were fine hosts.
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Rui Mendes De Castro Oliveira, Portugal
Dear Michael and Boris,just loved your country Russia. Soon I will send you an email with my opinion. Meanwhile I would like to thank you and your team for the warm hospitality. Beautiful cities that makes us feel very good. Thanks for everything. Hope to see you again soon.
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